Question 1

How long does shipping take?

Accepted Answer

Within the EU, 3–7 business days. UK 5–10 days. US/Canada 7–14 days. You'll get tracking by email as soon as your order ships.

Question 2

Is assembly difficult?

Accepted Answer

Not at all. The Tee-House snaps together in under 5 minutes — no tools required.

Question 3

What materials is it made from?

Accepted Answer

Sustainably sourced birch plywood with non-toxic, water-based finishes. Safe for cats and humans.

Question 4

What size cats does it fit?

Accepted Answer

The Tee-House comfortably fits cats up to 7 kg (15 lb).

Question 5

Can I return it if my cat doesn't like it?

Accepted Answer

Yes — we offer a 30-day return window. See our refund policy for details.

Question 6

How do I clean it?

Accepted Answer

Wipe the wood with a damp cloth. Toss the t-shirt cover in the wash whenever needed.

Question 7

Do you ship internationally?

Accepted Answer

Yes, worldwide. Shipping is calculated at checkout. International orders may incur customs duties.