Contact us

Say hello.

Questions about the Tee-House, your order, or just want to send us a photo of your cat? We genuinely love hearing from you.

Email

support@charlottecat.com

The fastest way to reach a real human on our team.

Response time

Mon–Fri, usually within one business day.

What to include

If your message is about an order, please include your order number so we can help faster.

This opens your email app addressed to support@charlottecat.com.